Privacy policy

Love Candy Floss strongly believes in protecting all personal information of our customers and any information that you provide is for the sole use of Love Candy Floss. We do not share any of your information with any third parties or affiliates and any such company or individual stating this should be reported to us immediately at info@lovecandyfloss.com.

Love Candy Floss strongly believes in protecting all personal information of our customers and any information that you provide is for the sole use of Love Candy Floss.

What personally identifiable customer information do we collect?

Love Candy Floss stores customer address and contact details by way of the customer order details submitted. Love Candy Floss does not at any point store customers bank / Card details any financial information is disposed of securely after use.  Wesite payments are always collected and stored by third party processors such as sagepay on a secure server.

The information Love Candy Floss does store is used to analyze sales and market trends. At no point is this information passed on to third parties for commercial use. Delivery details including shipping address, email and telephone number will be passed to our third party carriers to allow for a quick and efficient delivery service.

Customers may choose to be emailed by way of the Love Candy Floss Newsletter. Love Candy Floss reserves the right to contact customers via telephone and email when deemed necessary. E.g for delivery or stock issues.

All paper work containing customers confidential details are destroyed in a legally responsible manor.

If customers find any details to be inaccurate or wish their account details to be removed they should contact Love Candy Floss via email or phonewith the requested actions.